Dallas Business

It’s time to share the second half of the talk I wrote for Sales Center at Indiana State University. Last month, I spoke about the importance and value of emotions in the sales and negotiations process. This is part 2 of that talk. Part one defined what emotions and feelings are and explained how emotions impact sales and negotiations. Now it’s time to talk about a strategy to be aware of and manage emotions so they can have a seat…

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In February, I was invited by the director of the Sales Center at Indiana State University to speak on the importance and value of emotions in the sales and negotiations process. Below is part 1 of a 2 part series in which I address this topic. The first part addresses the opening story, defines what emotions and feelings are, and explains how emotions impact sales and negotiations. Enjoy! Laura Indigo Ink: You, Your Client, and the Role of Emotions in…

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This post addresses a conversation I had with Tim O’Malley, owner of Fios Consulting in Chicago, who focuses on facilitating conversations related to the impact of diversity, inclusion and engagement on organizations. Tim and I were chatting about our unconscious biases and how we as humans have unconscious biases that impact the way we go about our daily lives. Unconscious biases, also known as implicit social cognitions, are the attitudes or stereotypes that influence how we understand, act and decide…

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